Shipping policy

Last updated: September 13, 2026

NEVORA ships premium technology accessories worldwide. Here's everything you need to know about our shipping process.

ORDER PROCESSING
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

SHIPPING RATES & ESTIMATED DELIVERY TIMES
International (Worldwide): 10–21 business days
Shipping rates are calculated based on your location, order weight, and selected shipping method at checkout.

EXPEDITED SHIPPING
Expedited shipping options may be available for select destinations. If available, they will appear at checkout.

ORDER TRACKING
Once your order ships, you will receive a confirmation email containing your tracking number. You can use this to track your package through our carrier's website.

CUSTOMS, DUTIES & IMPORT TAXES
International orders may be subject to customs fees, import duties, and local taxes. These charges are the responsibility of the customer and are not included in our product prices or shipping fees. NEVORA is not responsible for delays caused by customs processing.

LOST OR DAMAGED PACKAGES
If your order is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to investigate and resolve the issue as quickly as possible.

DELIVERY DELAYS
While we strive to meet all estimated delivery windows, delays may occasionally occur due to customs clearance, carrier delays, or unforeseen circumstances. We appreciate your patience and will keep you informed.

CONTACT US
Email: support.nevoratech@gmail.com
WhatsApp: +254 106 757 268